To check the status of your order and track your shipment, you can log in to your account on the website or platform that you placed your order. Once you're logged in, you'll be able to view real-time updates about the status of your order. - Bombay
Yes! Bombay Hair is proud to ship world wide. Please note all tools sold on www.bombayhair.com or www.bombayhair.ca have North American plugs. For voltage specifications please see the specifications on each as they may vary.
At Bombay Hair we try our best to make sure all products are fully stocked, but given high demand and popularity of Bombay Hair products some items may be temporarily placed on back order but, not to worry! When a product goes out of stock we place
Backordered items can vary in stocking time depending on the product. Please rest assured that we are actively working to restock our products. You can find our current estimated restock dates via the following link: https://bombayhair.com/pages/back
Processing Time. Please allow 24-48 hours for processing time excluding weekends and public holidays. Once your package ships, you will receive e-mail notification and tracking. Orders are processed Monday-Friday 9am-5pm PST. Delivery Time. All packa
You can select Express Shipping at checkout for an additional cost. This service is only available in Canada and the USA. 12PM PST is the cut off for Express delivery. Please always allow at least 24 hours for processing.
Yes we do! PO Boxes are handled by Canada Post or USPS. Please allow a little extra delivery time for this service. Shipping to PO/APO/FPO/DPO boxes may take up to 10 business days or longer than the listed delivery time. These delivery locations can
We are working hard to get your order to you can soon as possible! So, once you place your order, we cannot guarantee any changes or cancellations can be made. As your order is sent to processing to be shipped as soon as possible. We will try our bes
We are here to help!. If you have received shipping confirmation with a tracking number, please contact the carrier directly. If your package was shipped via FedEx please sign up for FedEx Delivery Manager here. You will be able to change your delive
You can fill out our investigation form to launch a formal investigation here. All Bombay Hair packages travel with tracking information. Bombay Hair is not responsible for packages where tracking information states the package has been delivered to
FedEx and UPS will make 3 delivery attempts to your provided address. If the three attempts are unsuccessful they will hold the package for 2 more business days at their facility. If the package is still not retrieved the package will be returned to
For USA: No duties or taxes are charged for orders under $800. Orders over $800 are subject to duties charged by the USA. For Canada: No duties are charged for delivery anywhere in Canada. For other countries: Duties and Taxes charged are determined
Oh no! First be sure to check your confirmation email. Confirm the type of extensions received are the exact type ordered. If your order is incorrect please use our contact form here. Click Order inquiry, and select received an incorrect item . All o
Add shipping insurance to your order by selecting our Bombay Hair Shipping Protection Plan. The Protection Plan protects against damaged, lost, or stolen orders. To read our full policy please click here
To file for a damaged, lost or stolen order the claim must be submitted using the link below within the stipulated time frame for the order: File My Claim
We sure do! To qualify for free standard delivery, please see your total order amount required before tax & discount For Canada - $65. For USA - $50
Bombay Hair offers fast shipping to you!Expedited (1-3 business day shipping) as well as express overnight (1 business day) $10-$15. Express overnight (1 business day) $15-$25 * Express delivery orders must be placed on weekdays before 12pm PST. Excl
Absolutely! Bombay Hair takes pride in being a Canadian company. Rest assured, we ship all orders directly from our headquarters situated in beautiful Vancouver, BC.