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I think my package is lost. What should I do?Updated 2 months ago

You can fill out our investigation form to launch a formal investigation here. All Bombay Hair packages travel with tracking information. Bombay Hair is not responsible for packages where tracking information states the package has been delivered to your address.


If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address or to a secure pick up location to ensure that you receive it safe and sound.

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