What is a Backorder?Updated 4 months ago

At Bombay Hair, we strive to keep all our products fully stocked. However, due to the high demand and popularity of our Bombay Hair products, there are instances where certain items may temporarily go out of stock. But fret not! We have a solution called "backorder" in place.

When a product is out of stock, we offer the option to place it on backorder. This allows you to make a purchase and secure your spot in line to receive the item as soon as it is restocked. So, if you choose to purchase, or have already purchased, an item on backorder and received an order confirmation with an order number, it means that your credit card has been successfully charged. Once the product arrives at our warehouse, we will promptly ship out your entire order, ensuring you are among the first to receive it.

Backordered items can vary in stocking time depending on the product. Please rest assured that we are actively working to restock our products. You can find our current estimated restock dates via the following link: 

https://bombayhair.com/pages/backorder-estimations

Kindly note that all backorders and estimated ship dates are subject to change. Our customer care team has access to the same information available on the provided link, and they are ready to assist you with any further inquiries.

Once the backorder item is back in stock, the entire order will be processed and shipped within 1-2 business days. You will also receive a tracking number once it's officially shipped.

We understand the excitement of eagerly awaiting your desired products, and our team works diligently to minimize any delays. We appreciate your patience and assure you that as soon as the item hits our warehouse floor, it will be swiftly shipped to you. Rest assured, we prioritize fulfilling backorders promptly to deliver a seamless and satisfying shopping experience.