Please let us know how we can help and we'll get back to you shortly!

BOMBAY HAIR

Have a question? Check out our help center for all our FAQs!

BOMBAY HAIR Help Center

In-stock orders are processed within 1-2 business days, upon shipping you will receive a tracking number via email! 

In transit, orders can take from 1 up to 7 business days, depending on the service you choose. Select from: Standard, Expedited or Express!

When will my order ship?

We are pleased to offer FREE Exchanges within 30-days of you receiving your order, and Easy Returns within 14-days. Limited to the USA and Canada, read full policy here!

*Excludes final sale and open box items

Ready to start your return or exchange? 

Please fill out the form below:
USA/ Start USA Return/Exchange
CAD: Start CAD Return/Exchange

Free Exchanges + Easy Returns

Backorder items refer to products that are temporarily out of stock but can still be ordered. The availability of backorder items is dependent on our inventory and production schedules. 

We strive to provide accurate estimated shipping times for backorder items on our website or during the ordering process.

To provide you with specific information about the shipping timeline for the backorder item you are interested in please let us know, the item you are inquiring.

Click here to check the restock date of a back ordered item

When do "backorder" items ship?

Thank you for reaching out to us for assistance in choosing a product suitable for your hair type. We are more than happy to help you find the right product that meets your specific needs.😍

To better assist you, could you please provide us with some details about your hair type? This information will enable us to recommend the most suitable product for you. Here are some aspects you can consider:
Hair Thickness: Is your hair fine, medium, or thick?
Hair Length: Is your hair short, medium, or long?
Hair Type, are you looking a temporary solution (clip in hair) or are you looking for semi-permanent (tape ins, weaves, k-tips,i tips)
You may also attach a picture of your hair in natural light, so we can find the best match for you
Once we have a better understanding of your hair type and concerns, we can suggest products that are specifically formulated to address those needs. We offer a range of hair care products designed to nourish, style, and maintain various hair types.

Feel free to provide us with the requested details, and we will gladly assist you in choosing the ideal product for your hair type. If you have any additional questions or requirements, please let us know, and we'll be here to help.

Thank you for considering our products, and we look forward to providing you with personalized recommendations.

What are best hair extensions for me?

Thanks for your patience as we work on processing your order, once your order has shipped you will receive a tracking number.

Get more information

Order Questions

Hair Questions

Return & Exchange

Hair Styling Tools 101

Clip-In Hair Extensions 101

Semi-Permanent 101

Get support