Please let us know how we can help and we'll get back to you shortly!

BOMBAY HAIR

For hair and styling tools bought with a promotional code we are happy to offer you an exchange or refund within 14 days. Items purchased on site wide sale, bundle pack/styling kit or holiday sales, are eligible for exchange only+ shipping costs. Styling Kits, exclusive promotions and other sales may have special conditions indicated in the description.

For hair and styling tools bought with a promotional code we are happy to offer you an exchange or refund within 14 days. Items purchased on site wide sale, bundle pack/styling kit or holiday sales, are eligible for exchange only+ shipping costs

I used a Discount code for my purchase, can I Return or Exchange?

Return & Exchange

Do we ship Internationally?

What is a Backorder?

What is a Preorder?

How Long will it take My Package to Deliver?

I need my Order delivered Faster, What can I Do?

Do you Ship to PO Boxes?

My Package is Lost?

I Received an incorrect Item

How long does a Backordered item take?

I tracked my Package and it says it has been returned to Sender.

I want to make Changes to my Order.

Will I get Charged Duties and Taxes on my Order?

Can I download Instruction Manual for Stylilng tools?

Does Bombay Hair Price Match?

What is the Bombay Hair Shipping Protection Plan?

How Do I File My Claim For the Bombay Hair Shipping Protection Plan?

How long does delivery take?

Do you offer free shipping?

Do you offer express/expedited shippping?

Do you ship world wide?

Do you ship from Canada?

Order Questions

How do I Know What Color I am?

What is 100% Remy Hair?

What is Virgin Hair?

What is the Difference Between Virgin and Remy Hair?

What is Double Drawn?

What is Tape-in Extensions?

What are Clip-in Extensions?

How do you Put in Hair Extensions?

How Long do install Semi-Permanent Extensions last?

How Long do Hair Extensions Last?

What Types of Hair Extensions do you have?

How Do I avoid Damaging my Hair?

Can I dye my Extensions?

What Should I avoid when Wearing Hair Extensions?

How Do I remove Tape-in Extensions?

Does Hair normally Shed?

What set should I choose for clip in hair extensions?

Can I use hair extensions if I have thin or fine hair?

What's the difference between clip-in hair and semi-permanent hair extensions?

What is the difference between seamless & regular clip-ins?

Can I use hair extensions if I have short hair?

What is the difference between traditional weft & hand-tied weft weaving extensions?

What color is best for me?

Is my hair color the same as another brand’s?

How to pick your hair length?

Hair Questions

Start a Return/Exchange

What is your Return Policy?

What if I am Returning items from Canada or other International Countries?

I sent back my Return. When will i receive more information?

How can I Color match my Hair without opening the Extensions?

What is Unopened Condition?

I Ordered my item and received it later. When is the last day I can Return/Exchange my item?

Do I need to use a Return Manager? Can I send this back on my Own?

Do I need to pay for my Return?

I Opened my Hair. Can I Return it?

What is the difference between titanium and rose gold hair tools?

Do your hair tools work worldwide? Can I use them traveling?

Can I return the hair tools?

What is the best hair tool to use on my hair extensions?

Do my hair tools come with warranty?

Are your hair styling tools suitable for all hair types?

How long is the power cord of your hair tools?

Do your hair tools have adjustable heat settings?

Can your hair styling tools be used to create different hairstyles?

Hair Styling Tools 101

What is Double Drawn? copy

How Long do Hair Extensions Last? copy

Clip-In Hair Extensions 101

Can hand-tied wefts be cut?

What Types of Semi-Permanent Extensions do you carry?

Semi-Permanent 101

I used a Discount code for my purchase, can I Return or Exchange?Updated a year ago